Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the SecureSend website and service operated by SecureSend.

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

SecureSend provides a secure file sharing platform that enables users to send and request files with end-to-end encryption. Our Service includes:

Client-side encrypted file sharing links
File request functionality with secure upload portals
Activity tracking and link management tools
Branded portals for professional users
Optional security features including password protection and self-destructing links

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

In any way that violates any applicable national or international law or regulation
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation
To impersonate or attempt to impersonate SecureSend, a SecureSend employee, another user, or any other person or entity
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service

5. Prohibited Content

You may not use the Service to share, store, or transmit any content that:

Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
Infringes upon any patent, trademark, trade secret, copyright, or other proprietary rights
Contains software viruses or any other computer code designed to interrupt, destroy, or limit the functionality of any computer software or hardware
Constitutes unauthorized or unsolicited advertising, spam, or bulk communications
Contains child sexual abuse material or promotes illegal acts

While SecureSend employs end-to-end encryption and cannot access your file contents, we reserve the right to terminate accounts of users found to be sharing prohibited content, and to cooperate with law enforcement when required by law.

6. Service Limitations

The Service is provided on an "as is" and "as available" basis. SecureSend makes no representations or warranties of any kind, express or implied, as to the operation of the Service or the information, content, materials, or products included on the Service.

Due to the nature of our zero-knowledge encryption architecture:

We cannot recover lost encryption keys or forgotten passwords
We cannot access or recover files if the sharing link is lost
Files are automatically deleted upon link expiration and cannot be recovered
Password-protected links cannot be accessed without the password

7. Subscription and Payments

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring basis depending on the type of subscription plan you select.

Subscription fees are non-refundable except where required by law. You may cancel your subscription at any time, and you will continue to have access to the Service through the end of your current billing period.

8. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of SecureSend and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

You retain all rights to the content you upload to the Service. By using the Service, you grant us no license to your content beyond what is necessary to provide the Service to you.

9. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Limitation of Liability

In no event shall SecureSend, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your access to or use of or inability to access or use the Service
Any conduct or content of any third party on the Service
Any content obtained from the Service
Unauthorized access, use, or alteration of your transmissions or content

11. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

SecureSend does not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any errors will be corrected.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@usesecuresend.com